Last updated on Sep 16th 2022
SHIPPING & DELIVERY POLICY
Shipping & Delivery policy At joshimasalaestore.com, we take care of the packaging & shipping to deliver on-time delivery to all our customers. We completely understand that once you buy our products online, the biggest question usually is “Where is my stuff?” – well at joshimasalaestore.com, we address that worry by promising you “No Anxiety Shipping”.
This means that once you have bought a product from our website, we take care of everything so you don’t have to be anxious about anything. Each order we receive will be processed based on the delivery location, and you will hear from us at every step of the way- i.e.- when the order is placed, processed, shipped, and delivered. And of course, any questions along the way just contact our Customer Care and we will resolve your problem right there.
Joshi Masala E-store is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or support@joshimasalaestore.com
https://merchant.razorpay.com/policy/KIRqnZzPrZn9o1/shipping
RETURN Policy
We at joshimasalaestore.com assert our intentions to delight our customers by enhancing their online shopping experience. Hence, we look forward to extending our extensive support at all times to guarantee quality of products purchased on our website.
Returns will be accepted under the following conditions:
- Defective/Damaged product.
- Wrong product delivered.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Cancellation by joshimasalaestore.com
While we try to ship out every order that has been successfully placed with joshimasalaestore.com, there are some situations in which we may have to cancel orders. Some of the situations that may result in your order being cancelled include (but not limited to):
Product no longer available or temporarily out of stock.
Limitations on quantities available for purchase Inaccuracies or errors in product or pricing or promotion information Inaccurate or insufficient address. At times we may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you as possible.
Cancellation by the customer
Cancellation of order is not allowed. Please check thoroughly before you place your order.
Need help?
Contact us at Support@joshimasalaestore.com for questions related to refunds and returns.